General Booxies Stuff
- What is booxies?
Booxies is gift boxes of books paired with premium Australian products. We partner with eco-friendly, sustainable and ethical brands to deliver not only premium products but also to make sure we deliver a product that doesn’t cost the earth
- What comes in a booxie?
Every one of our Booxies contains at least one book from your preferred genre with some premium Australian products that are carefully selected. <Click here> to see our full collection and the description of each booxie.
- How does booxies work?
- Standard booxies
We have a number of standard boxes themed for your convenience. You can select one of our standard boxes then select your preferred book genre and we will make sure we will pick a great book and deliver to you or to your mate.
- Limited Edition booxies
We also have limited edition Booxies that come with pre-selected book for an even easier experience. You can see our limited-edition collection <here>
- Build your own Booxies
You can choose to build your own booxie <here>. You can select up to 2 books and up to 3 products and we will happily deliver your unique booxie anywhere in Australia
- Subscription Mystery Booxies
Mystery Booxies change every month. They are smaller boxes that contain a myster book from your chosen genre, sparkling water, 2x tea pyramids and a myster Australian product (or more). You can purchase a one off Mystery Booxie or subscribe tand save. Monthly or bi-monthly frequency available.
Mystery booxies are dispatched first week of each month.
- Can I request a specific book in my booxie?
Of course you can. As long as it is in our collections. You can do so in two ways
- Go to our <books collections> and select a book from there then build your own booxie around it. Or
- Select one of our standard booxies and let us know if you are after a specific book in the notes at checkout time
Shipping and Return
- What is your shipping policy?
Standard shipping will arrive in 3-9 business days if you are located in VIC, NSW, ACT, Sa or QLD. And will arrive in 5-12 business days if you are located in NT, WA or TAS
For express shipping in Australia, a flat rate of $18.95 will be charged at checkout. Express shipping will arrive in 1-3 business days if you are located in VIC, NSW, ACT, SA or QLD. And will arrive in 3-5 business days if you are located in NT, WA or TAS
We sometimes offer same day delivery in Metro Melbourne. Available regular business days only (unless otherwise stated in the offer). Orders must be placed by 12pm for same day delivery.
All our shipping is carbon neutral
Please allow up to extra 10 business days for your orders to arrive in certain locations due to COVID impact. While we carefully select the most efficient and suitable carrier for your order, COVID's impact on some deliveries is inevitable sometimes.
- Can I track my order?
You will receive an order confirmation email which will allow you to track your order
- Do you ship Worldwide?
We currently ship all over Australia, New Zealand, Singapore, Japan and South Korea. But we are working on it and we would let you know as soon as we are ready. Become a friend of booxies to stay up to date <sign up>
Please refer to our Shipping Policy for more details
- I placed the wrong order. Can I cancel or change?
Yes you can as long as you contact us before we dispatch your item. Please contact us on email@example.com with your order ID number
- I received a booxie but I have the same book, can I return it?
You can exchange the book you received with a book of your choice from our collection. Please contact us on firstname.lastname@example.org with the details within 30 days of the purchase. We can only exchange the book if it’s been returned in its original condition.
Please note, and due to OH&S reasons, all accompanying products are non-refundable and non-exchangeable unless they are not of a satisfactory quality or if items received do not match the description ordered. In that case, please send us an email to email@example.com
Corporate and Bulk Orders
- Can I place a bulk order?
For corporate and bulk orders please get in touch with us on firstname.lastname@example.org and we will happily assist you
- Can I customise my order?
We have ‘Build Your Own’ option if you want something out of the standard box. But if that’s not what you after, please send us an email on email@example.com with your requirements and let us help you make them happen
- How can I become a stockist?
We love to work with you. Please contact us on firstname.lastname@example.org with your details and we will get in touch
- How can I include my product in one of your Booxies?
We love to partner with new Australian brands. We support new and small or medium businesses. If you are an Australian brand, committed to the community and environment, we want to hear from you. Please get in touch on email@example.com